From Office Escalations, Cybersecurity Attacks, to Surviving Mergers Without Losing Your Mind

Emily catches up with her old boss!Amy Martin talks about her journey from 30 years in HR technology and customer-facing SaaS roles to becoming a career ownership coach. She shares stories about staying calm during high-pressure moments like client escalations and cybersecurity incidents, her empowering leadership style, and advice for those dealing with big changes, difficult personalities, or considering a career transition. Amy also explains how she helps clients gain clarity using tools like DISC profiles and personal SWOTs.Links Mentioned:Amy Martin’s Website Free Resources:Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit Get in Touch With Emily:Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily Who Am I?If we haven’t met before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.  Time Stamps:01:09 Amy's Career Background and Mentorship05:43 Handling Pressure and Client Escalations09:48 Dealing with Strong Personalities12:54 Navigating Change and Mergers17:43 Career Transitions and Coaching22:01 Holistic Career Coaching Approach24:16 Becoming a SCORE Mentor27:37 Success Stories and Client Transformations33:55 Personal Motivations for Career Change