From Vendor to Partner: What Healthcare Leaders Actually Need

What separates a staffing vendor from a true workforce partner? In today’s healthcare environment, the difference matters more than ever.In this episode of Healthcare Workforce Unplugged, we explore what healthcare leaders actually need from workforce partners and why transactional staffing relationships are no longer enough. As workforce challenges grow more complex, leaders need partners who don’t just fill shifts but help carry the operational burden alongside them.From proactive workforce planning to integrated operational support, today’s most effective partnerships are built on trust, transparency, shared accountability, and a deep understanding of organizational goals.Join us as we sit down with Karin Selfors, Chief Client Officer at Medical Solutions, Natalie Red Eagle, Vice President of Clinical & Quality Services at Medical Solutions, and Dr. Charles Dolan, Vice President of Clinical Operations at TidalHealth, for an honest conversation about the evolution of workforce solutions in healthcare.In this episode, we cover: • Difference between vendors and true partners in healthcare staffing.• Importance of embedded, integrated workforce solutions.• Aligning workforce strategies with organizational goals.• Building trust and transparency in healthcare partnerships.• The role of technology and human connection in staffing.