What It Takes to Become a Chief Customer Officer - with Pat Phelan

The Chief Customer Officer must align multiple post-sales functions while representing the customer at executive level. Pat Phelan joins Jason Noble and Jason Whitehead to share his journey to becoming CCO at GoCardless. You’ll learn how to build and scale global customer organisations and why Customer Success, Support, Onboarding and Account Management need a shared operating model. 🌐 Visit Breakthrough SaaS Growth: https://breakthroughsaasgrowth.com/ Subscribe for practical conversations with SaaS leaders, founders and operators on what it really takes to build and grow successful SaaS businesses. #ArtificialIntelligence #AI #SaaS #BusinessStrategy #Leadership #Automation #DecisionMaking #CustomerSuccess #Retention #Churn