HB- Performance Management Without the Drama

from No Surprises. No Deductibles. Fixed Cost EL Support · host Lomond Legal LLC

When performance slips, panic and frustration often take over but capability management isn’t about blame, it’s about process. In this 5-minute Training Bite, Holly Blue breaks down how to manage underperformance calmly, fairly, and within the law.You’ll learn:The difference between capability and conduct — and why tribunals care.The legal test from Taylor v OCS Group (2006) that defines what “reasonable” really means.How to apply a progressive warning process — first, final, dismissal — in line with the ACAS Code.How to identify root causes like ill health, workload, or lack of training before taking formal action.Why fairness, documentation, and consistency are your best legal defence.Performance management isn’t paperwork — it’s leadership. Done properly, it builds confidence and protects your business from risk.🎙️ The Employer Defense Podcast – UK Edition, powered by Holly Blue Employment Law, part of the Lomond Legal Family.

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This episode was published on November 10, 2025.

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