Healing by Hair Pt 1 with Blake Clingman

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.In this episode, host Rebecca Dhrimaj discusses the intersection of hairdressing and mental health with Blake Clingman, artistic director at Salon Kroma of Cary, North Carolina. Blake highlights the emotional and therapeutic aspects of being a hairdresser, sharing how salon professionals often act as informal therapists for their clients. She describes a typical day in the salon, emphasizing the importance of creating a safe, comfortable space and the unexpected math and science involved in hairdressing. Blake talks about the deep, intimate conversations she has with clients and how she manages her own emotions to provide the best experience for them. She also touches on the evolving role of hairdressers, including movements like "Heal by Hair," which trains hairdressers to recognize mental health issues and provide support. Blake's reflections reveal the significant emotional labor and empathy required in her profession, illustrating how a haircut can be much more than just a haircut.Articles referenced in this episode:A Salon's Role in Mental Health, Rolling Stone: https://www.rollingstone.com/culture-council/articles/salons-role-in-mental-health-1235036971/Need Therapy? In West Africa, Hairdressers Can Help, New York Times: https://www.nytimes.com/2023/11/26/world/africa/hair-salon-mental-health-services.htmlTraining for barbers to spot warning signs of mental health problems, NHS England: https://www.england.nhs.uk/2020/09/training-for-barbers-to-spot-warning-signs-of-mental-health-problems/Learn more about The Empathy Collective: www.theempathycollective.com