Hospitality with soul, not scripts episode artwork

EPISODE · May 11, 2025 · 31 MIN

Hospitality with soul, not scripts

from The Future of Hospitality · host Shaping tomorrow by understanding today

Angelo Vassallo, General Manager at Tivoli Doelen Amsterdam, blends structure with soul to create unforgettable guest moments. Learn how he leads with empathy, builds trust with his team, and brings SOPs to life through meaningful human connection.

Angelo Vassallo, General Manager at Tivoli Doelen Amsterdam, blends structure with soul to create unforgettable guest moments. Learn how he leads with empathy, builds trust with his team, and brings SOPs to life through meaningful human connection.

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Hospitality with soul, not scripts

0:00 31:54

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Frequently Asked Questions

How long is this episode of The Future of Hospitality?

This episode is 31 minutes long.

When was this The Future of Hospitality episode published?

This episode was published on May 11, 2025.

What is this episode about?

Angelo Vassallo, General Manager at Tivoli Doelen Amsterdam, blends structure with soul to create unforgettable guest moments. Learn how he leads with empathy, builds trust with his team, and brings SOPs to life through meaningful human connection.

Can I download this The Future of Hospitality episode?

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