How a 24-Hour Follow-Up Rule Fixed a Contractor's Cash Flow

Lucas and Luna dig into a specific working capital fix that transformed a small electrical contracting business in Phoenix. The owner, Maria Torres, was waiting an average of 67 days for payment on completed jobs — even though her contracts stated net-30 terms. The root cause wasn't slow customers; it was her own invoicing process. Lucas explains how implementing a strict 24-hour follow-up rule — calling the customer's accounts payable department the day after sending an invoice — reduced her average receivables from 67 days to 34 days in just four months. The episode breaks down the psychology of payment prioritization, why the first 48 hours after invoice delivery are critical, and how a simple phone script can cut days off the collection cycle. Luna pushes back on whether this scales for larger businesses, and they compare it to automated dunning systems. Concrete takeaway: one low-tech habit that can free up thousands in working capital without a single software subscription. #CashFlow #WorkingCapital #AccountsReceivable #SmallBusiness #Invoicing #CollectionStrategy #ElectricalContractor #MariaTorres #PhoenixSmallBusiness #Net30 #PaymentPsychology #Dunning #ReceivablesCycle #BusinessFinance #FexingoBusiness #BusinessPodcast #WorkingCapitalTips #CashFlowConversations Keep every episode free: buymeacoffee.com/fexingo