How a Freelance Marketer Used a Client NPS to Land Retain...

What this episode covers

Episode 57 of Freelance Marketing with Fexingo dives into a practical strategy for freelancers: using a Net Promoter Score (NPS) survey to turn one-off clients into retainer relationships. Hosts Lucas and Luna break down the story of a freelance content marketer who sent a simple two-question NPS survey to past clients, identified promoters, and landed three retainers worth $15,000 each per month. They discuss how to phrase the follow-up question, what number to target, and why this approach works better than a generic 'want to work together again' email. Tune in for a concrete tactic you can implement this week. #FreelanceMarketing #NetPromoterScore #NPS #RetainerStrategy #ClientRetention #Consulting #SoloServiceProvider #MarketingTips #BusinessGrowth #ClientFeedback #LandRetainers #FreelancerTips #MarketingStrategy #ClientSatisfaction #BusinessDevelopment #FexingoBusiness #BusinessPodcast #MarketingPodcast Keep every episode free: buymeacoffee.com/fexingo

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Frequently Asked Questions

How long is this episode of Freelance Marketing with Fexingo: Independent Marketers, Consulting, and Solo Service Providers?

This episode is 9 minutes long.

When was this Freelance Marketing with Fexingo: Independent Marketers, Consulting, and Solo Service Providers episode published?

This episode was published on June 17, 2026.

What is this episode about?

Episode 57 of Freelance Marketing with Fexingo dives into a practical strategy for freelancers: using a Net Promoter Score (NPS) survey to turn one-off clients into retainer relationships. Hosts Lucas and Luna break down the story of a freelance...

Can I download this Freelance Marketing with Fexingo: Independent Marketers, Consulting, and Solo Service Providers episode?

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