How Agentic AI can transform enterprise operations through co-innovation episode artwork

EPISODE · Apr 24, 2026 · 24 MIN

How Agentic AI can transform enterprise operations through co-innovation

from Tech Directions · host EY Microsoft

Step into a lively discussion where experts from EY and Microsoft share how Agentic AI is changing the game for enterprise operations—especially within the SAP ecosystem. Rather than sticking to traditional, reactive AI, the conversation explores how intelligent agents are now able to sense, reason, and act, bringing a proactive edge to business processes.You’ll hear how this evolution isn’t just about adopting new technology. It’s about building trust, developing expertise, and having a strategic vision to truly unlock value. The speakers dive into the real-world impact: organizations can move faster, make smarter decisions, and get more out of their SAP investments, all while adapting to today’s unpredictable business landscape.The episode doesn’t shy away from challenges. Leaders talk candidly about overcoming resistance to change, tackling talent shortages, and ensuring strong data governance. There’s also a thoughtful look at workforce transformation—while some worry about job displacement, the consensus is that Agentic AI frees people from repetitive tasks, letting them focus on work that matters most.Throughout, the importance of upskilling and continuous learning is emphasized. Success with Agentic AI, especially in SAP environments, depends on a culture of curiosity and collaboration between humans and AI. If you’re interested in how co-innovation is driving measurable outcomes and reshaping enterprise systems, this conversation is for you.Speakers:Mark Luquire: Global Microsoft Alliance Co-innovation Leader; Managing Director, Microsoft Alliance, Ernst & Young LLPPat Sullivan: Global Digital Engineering Lead; Ernst & Young, LLPMark Skoog: Managing Director, Strategic Partnerships, Microsoft

Step into a lively discussion where experts from EY and Microsoft share how Agentic AI is changing the game for enterprise operations—especially within the SAP ecosystem. Rather than sticking to traditional, reactive AI, the conversation explores how intelligent agents are now able to sense, reason, and act, bringing a proactive edge to business processes.You’ll hear how this evolution isn’t just about adopting new technology. It’s about building trust, developing expertise, and having a strategic vision to truly unlock value. The speakers dive into the real-world impact: organizations can move faster, make smarter decisions, and get more out of their SAP investments, all while adapting to today’s unpredictable business landscape.The episode doesn’t shy away from challenges. Leaders talk candidly about overcoming resistance to change, tackling talent shortages, and ensuring strong data governance. There’s also a thoughtful look at workforce transformation—while some worry about job displacement, the consensus is that Agentic AI frees people from repetitive tasks, letting them focus on work that matters most.Throughout, the importance of upskilling and continuous learning is emphasized. Success with Agentic AI, especially in SAP environments, depends on a culture of curiosity and collaboration between humans and AI. If you’re interested in how co-innovation is driving measurable outcomes and reshaping enterprise systems, this conversation is for you.Speakers:Mark Luquire: Global Microsoft Alliance Co-innovation Leader; Managing Director, Microsoft Alliance, Ernst & Young LLPPat Sullivan: Global Digital Engineering Lead; Ernst & Young, LLPMark Skoog: Managing Director, Strategic Partnerships, Microsoft

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How Agentic AI can transform enterprise operations through co-innovation

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This episode is 24 minutes long.

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This episode was published on April 24, 2026.

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Step into a lively discussion where experts from EY and Microsoft share how Agentic AI is changing the game for enterprise operations—especially within the SAP ecosystem. Rather than sticking to traditional, reactive AI, the conversation explores...

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