How Beaumier Redefines Luxury Hotels

Want guests who feel at home without scripted service?Learn how Beaumier's CEO Billy Skelli Cohen builds simple luxury that empowers staff and elevates stays.Guest: Billy Skelli-Cohen, CEO of Beaumier, leads a collection of characterful hotels across the Alps, Provence, and the Mediterranean and explains how guest-led design and people-first culture drive measurable guest satisfaction and operational simplicity.- Increase guest satisfaction by replacing scripts with flexible, guest-led check-in and service.- Cut design and maintenance costs while boosting luxury perception through simple, repeatable materials.- Improve staff morale and retention by designing first-impression onboarding and ongoing appreciation systems.- Strengthen local storytelling and community ties to create authentic experiences that sell.Follow The Future Of Hospitality for weekly insights into hospitality, hotels, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality