How Chad Offerdahl Turned a Two-Unit Diner into a Breakfast Powerhouse

from The Restaurant Innovator · host FSR magazine

Chad Offerdahl, Co-CEO of The Big Biscuit, sits down with FSR editors to share how he and his father transformed a beloved two-unit diner based outside of Kansas City, Missouri, into a 30-unit breakfast powerhouse that’s actively franchising. He unpacks how his QSR background and mindset inspired efficiency like six-minute ticket times, and how they’re scaling both company-owned and franchise units with purpose. From menu refreshes to launching third-party delivery and the value of oversized portions, Offerdahl reveals what it takes to win in the fast-moving world of full-service breakfast.

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This episode is 38 minutes long.

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This episode was published on October 29, 2025.

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