EPISODE · May 28, 2026 · 10 MIN
How One Supply Chain Hack Cost Maersk 300 Million Dollars
from The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution · host Fexingo
In 2017, the NotPetya ransomware attack hit Maersk, the world's largest container shipping company, and crippled its global operations for ten days. The company had to reinstall 4,000 servers and 45,000 PCs, and the total cost exceeded $300 million. This episode of The Operator's Manual drills into the specific operational breakdown: how a single infected Ukrainian tax-software update spread across Maersk's network, why their backup systems had a single point of failure, and the manual workaround they used to keep ships moving—printing shipping instructions on paper and faxing them to ports. Lucas and Luna also discuss the post-mortem changes Maersk made, including distributed backups and air-gapped critical systems, and what any operator can learn about cyber resilience from a company that moves 20 percent of the world's traded goods. #Maersk #NotPetya #SupplyChain #Cybersecurity #OperationalResilience #Ransomware #BusinessContinuity #Shipping #Logistics #DisasterRecovery #ITInfrastructure #CrisisManagement #Business #Operations #FexingoBusiness #BusinessPodcast #TheOperatorsManual #TacticalWins Keep every episode free: buymeacoffee.com/fexingo
What this episode covers
In 2017, the NotPetya ransomware attack hit Maersk, the world's largest container shipping company, and crippled its global operations for ten days. The company had to reinstall 4,000 servers and 45,000 PCs, and the total cost exceeded $300 million. This episode of The Operator's Manual drills into the specific operational breakdown: how a single infected Ukrainian tax-software update spread across Maersk's network, why their backup systems had a single point of failure, and the manual workaround they used to keep ships moving—printing shipping instructions on paper and faxing them to ports. Lucas and Luna also discuss the post-mortem changes Maersk made, including distributed backups and air-gapped critical systems, and what any operator can learn about cyber resilience from a company that moves 20 percent of the world's traded goods. #Maersk #NotPetya #SupplyChain #Cybersecurity #OperationalResilience #Ransomware #BusinessContinuity #Shipping #Logistics #DisasterRecovery #ITInfrastructure #CrisisManagement #Business #Operations #FexingoBusiness #BusinessPodcast #TheOperatorsManual #TacticalWins Keep every episode free: buymeacoffee.com/fexingo
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How One Supply Chain Hack Cost Maersk 300 Million Dollars
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