How Pre-Seed Founders Use Customer Problem Interviews

In Episode 39 of The Pre-Seed Podcast, Lucas and Luna dive into the art of customer problem interviews — the most important yet most overlooked skill for idea-stage founders. Lucas breaks down the difference between problem interviews (validating that the pain is real) and solution interviews (testing your fix). He shares a concrete case: a fintech founder who did 50 problem interviews before writing a line of code, and how those interviews shaped a product that later raised $500,000. Luna pushes back on sample size and how to find the right people. They cover the 'mom test' framework, how to avoid leading questions, and exactly what signals indicate a genuine problem versus a polite 'that's interesting'. The episode closes with a practical checklist for founders preparing their first round of problem interviews. #CustomerProblemInterviews #PreSeed #IdeaStage #Founders #CustomerValidation #TheMomTest #ProblemValidation #LeanStartup #CustomerDevelopment #FintechExample #LucasAndLuna #FexingoBusiness #BusinessPodcast #StartupAdvice #FounderTips #NoCode #EarlyStageFunding #CustomerDiscovery Keep every episode free: buymeacoffee.com/fexingo