How to Give Feedback to Your Medical Assistant

Have you found yourself needing to give feedback to your MA or support staff – with no idea where to start? You are not alone. As an NP, your role is unique; you’re not the boss, yet you are expected to give some level of guidance and leadership. And when what a staff member is doing isn’t working, that message usually needs to come from you. Let’s talk about how to give feedback to your MA or support staff in a way that is constructive, positive, and won’t leave either of you feeling like you want to crawl under a rock. In this episode, we have a real-world example of a tough conversation with an MA – and a step-by-step approach for how to handle it. We’re covering:A framework that will give you confidence when giving feedbackThe right time to have these conversationsWhat to do when the conversation doesn’t go so wellWhen to involve other team membersBeing prepared is a major part of any delicate conversation. Learn these actionable tips before you need to have this talk so you can take away a lot of the stress – and get to the good stuff, coming up with a solution without feeling any of the cringe.Read the blog post here. Hosted on Acast. See acast.com/privacy for more information.