How to See the Good in the Bad While Talking to a Difficult Person

Every team has a “difficult person”—the colleague who always says no, challenges every idea, or seems impossibly negative. But what if that behavior actually reflects a hidden virtue? In this episode, we explore how recognizing the good in the bad can transform difficult conversations and bring more balance to your team.ReferencesBaege, M. (2018). Bowen family systems theory. Vermont Center forFamily Studies. Retrieved fromhttps://vermontcenterforfamilystudies.org/about/bowen-family-systems-theory/Brown, J., & Errington, L. (2024). Bowen family systems theory andpractice: Illustration and critique revisited. ResearchGate. Retrievedfrom https://www.researchgate.net/profile/Jenny-Brown-2/publication/381014808_Bowen_family_systems_theory_and_practice_Illustration_and_critique_revisited/links/66829e8e0a25e27fbc1a1f34/Bowen-family-systems-theory-and-practice-Illustration-and-critique-revisited.pdfSchulz von Thun, F. (1989). DasWerte- und Entwicklungsquadrat. Schulz von Thun Institut. Retrievedfrom https://www.schulz-von-thun.de/die-modelle/das-werte-und-entwicklungsquadratThe Bowen Center for the Study of the Family. (n.d.). Introduction toBowen theory. Retrieved from https://www.thebowencenter.org/introduction-eight-conceptsVerywell Mind. (2022, January 10). What is family systems therapy?.Retrieved from https://www.verywellmind.com/family-systems-therapy-definition-techniques-and-efficacy-5213785