How VSE Septic is Using AI in the Office and on the Field | Interview with Julio and Sandy Vega

If you’re a septic business owner, service-based entrepreneur, or family-run business leader, this episode is packed with practical insights you can use right away. Ashley sits down with Julio and Sandy Vega of VSE Septic Services in Austin, Texas, to talk about building a successful husband-and-wife business, delivering exceptional customer service, and using systems and AI to scale without losing the human touch. From hiring for attitude to creating a paperless, process-driven operation, this conversation is full of real-world lessons from a company that’s been serving its community for 20 years.What You’ll Learn:• How Julio and Sandy built a thriving septic business together over two decades• Why “hire for attitude, train for skill” is one of their most important hiring philosophies• How they keep business and marriage separate while working side by side• Why field restoration and maintenance became their niche in a crowded industry• How bilingual service has helped them better serve their Texas community• The systems they rely on to stay organized, efficient, and scalable• How AI is helping them improve customer communication, follow-up, and internal workflowsTimestamps:[00:38] How the business started[09:39] Advice for working with your spouse[13:03] Hiring for attitude and building company culture[21:13] Serving Spanish-speaking customers[25:48] Hardest challenges in business[28:08] Crucial systems and processes[32:31] How they use AI in the business[41:16] Million-dollar advice for septic ownersJulio and Sandy Vega are the owners of VSE Septic Services, a full-service septic company based in the Austin, Texas area, with a strong focus on customer-first field restoration, repairs, and maintenance. On this episode of the Number Two Septic Podcast, they share hard-earned lessons on leadership, teamwork, and building a business with integrity.If you enjoyed this episode, make sure to subscribe for more conversations with industry experts, hit the like button, and check out the links in the description for more resources and information.#SepticBusiness #SmallBusinessTips #BusinessOwner #AIforBusiness #PodcastInterview