HX vs. UX: Which matters more? S1E2

Explore the intriguing world of hyper-personalisation. Hear the perspectives of transformation leaders on the shifting expectations of consumers across generations, navigating the fine line between personal data sharing and the benefits of technology, and anticipations of the future of agentic AI.

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This episode is 7 minutes long.

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This episode was published on March 4, 2026.

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