Hygiene Happy Hour with Misty Mattingly and Mandy Dennis

In this powerful, insight-packed episode of Hygiene Happy Hour, host Misty sits down with Mandy Dennis, Director of Hygiene Operations at 7to7 Dental & Orthodontics, president of the San Antonio Dental Hygiene Association, mentor, author, and one of the most inspiring voices in modern dental hygiene. What begins as two industry leaders reconnecting over CE events and bourbon quickly becomes a masterclass in innovative hygiene leadership. Mandy shares the groundbreaking scheduling model her organization uses to create true work–life balance, think two-hour lunches, strategic weekend availability, and data-driven appointment design that minimizes no-shows while respecting clinicians’ lives outside the office. She and Misty unpack what clinical alignment between hygienist and dentist *really* looks like, and how it transforms the patient journey from the moment they sit in the chair. The conversation flows into rebranding periodontal disease as “oral systemic infection,” the role of customer service in dentistry, and why most Americans still skip the dental chair—and what hygienists can do to change that narrative. Mandy opens up about creating a culture of support, from welcoming new hires with “boozy brunch” to encouraging clinicians to write books, teach CE, get involved in association leadership, and dream bigger. Listeners will hear game-changing tools and approaches Mandy uses in her department—from leveraging wellness scans with iTero, to partnering with periodontists for advanced care, to fostering a workplace where every hygienist feels seen, heard, and empowered to lead. Filled with practical systems, heartfelt mentorship, and two women cheering loudly for the next generation of hygiene leaders, this episode is a celebration of growth, connection, and elevating the profession together. If you're a hygienist, a DSO leader, or simply someone who believes in building better teams and better patient experiences, this conversation will leave you inspired, energized, and ready to take your next step.