I learnt where organisations fail with skills. Here’s what to avoid episode artwork

EPISODE · Feb 19, 2026 · 22 MIN

I learnt where organisations fail with skills. Here’s what to avoid

from Harald’s Curious Corner · host Harald Overaa

Over the past few episodes, I’ve been chasing one big question with Koreen Pagano, Dr. Sandra Loughlin, Eran Vaisfailr, Matthew J. Daniel, and Samantha Murray: What does it actually take to build a skills-based organisation that works in the real world?In this wrap-up, I’m connecting the dots. “Skills-based” can mean a lot of things, and it’s easy to get stuck in frameworks, taxonomies, and tools before you’ve nailed the basics. The theme that kept coming up is simple: skills only matter when they help the business make better decisions and help people do better work. That means starting with the problems you’re trying to solve, getting serious about data quality and validation, and designing for adoption, not just architecture.We also look ahead. The next arc shifts from internal capability building to learning beyond the walls of the organisation. We’ll discuss customer education and what it means to drive real outcomes with external audiences.Some curious takeaways:Start with the business problem, not the skills frameworkValidation and data quality are the difference between signal and noiseAdoption is the real transformation, not the technologyEpisode highlights:(00:00) Welcome to Harald’s Curious Corner(02:23) What a skills-based organisation really changes beyond L&D(05:26) How to align skills with actual business needs(08:46) Creating contextual learning solutions that work in real time(12:11) Where AI fits and the value of durable skills(15:22) The power of user experience in skills-based learning(17:55) What’s next: shifting from internal L&D to customer educationA look back at this arc:How to Build a Skills-based Organisation: https://youtu.be/aj_PJ-nOThY Why Skills Only Matter When They Solve Real Business Problems: https://youtu.be/8E2PyOgTZEU Why Informal Learning Can’t Be Ignored: https://youtu.be/yjU1fXfGRV8 Connecting Skills with Real-World Career Paths: https://youtu.be/SuT-xXSBt3k How to Build Experiences Users Actually Engage With: https://youtu.be/4S1rY-Eredw How to Create Agile Organisations with Skills and AI: https://youtu.be/w6W_RbTZMmk Connect with the guests:Koreen Pagano on LinkedIn: https://www.linkedin.com/in/koreenpagano Sandra Loughlin, PhD on LinkedIn: https://www.linkedin.com/in/sandraloughlin/ Eran Vaisfailr on LinkedIn: https://www.linkedin.com/in/eran-vaisfailr/ Matthew J. Daniel on LinkedIn: https://www.linkedin.com/in/matthewjdaniel/ Samantha Murray on LinkedIn: https://www.linkedin.com/in/samantha-murray613/ Loïc Michel on LinkedIn: https://www.linkedin.com/in/loicmichel/ Follow me on the following sites:Harald Overaa on LinkedIn: https://www.linkedin.com/in/haraldovera/ Subscribe to Harald’s Newsletter: https://www.linkedin.com/newsletters/6901795950403186688/

Over the past few episodes, I’ve been chasing one big question with Koreen Pagano, Dr. Sandra Loughlin, Eran Vaisfailr, Matthew J. Daniel, and Samantha Murray: What does it actually take to build a skills-based organisation that works in the real world?In this wrap-up, I’m connecting the dots. “Skills-based” can mean a lot of things, and it’s easy to get stuck in frameworks, taxonomies, and tools before you’ve nailed the basics. The theme that kept coming up is simple: skills only matter when they help the business make better decisions and help people do better work. That means starting with the problems you’re trying to solve, getting serious about data quality and validation, and designing for adoption, not just architecture.We also look ahead. The next arc shifts from internal capability building to learning beyond the walls of the organisation. We’ll discuss customer education and what it means to drive real outcomes with external audiences.Some curious takeaways:Start with the business problem, not the skills frameworkValidation and data quality are the difference between signal and noiseAdoption is the real transformation, not the technologyEpisode highlights:(00:00) Welcome to Harald’s Curious Corner(02:23) What a skills-based organisation really changes beyond L&D(05:26) How to align skills with actual business needs(08:46) Creating contextual learning solutions that work in real time(12:11) Where AI fits and the value of durable skills(15:22) The power of user experience in skills-based learning(17:55) What’s next: shifting from internal L&D to customer educationA look back at this arc:How to Build a Skills-based Organisation: https://youtu.be/aj_PJ-nOThY Why Skills Only Matter When They Solve Real Business Problems: https://youtu.be/8E2PyOgTZEU Why Informal Learning Can’t Be Ignored: https://youtu.be/yjU1fXfGRV8 Connecting Skills with Real-World Career Paths: https://youtu.be/SuT-xXSBt3k How to Build Experiences Users Actually Engage With: https://youtu.be/4S1rY-Eredw How to Create Agile Organisations with Skills and AI: https://youtu.be/w6W_RbTZMmk Connect with the guests:Koreen Pagano on LinkedIn: https://www.linkedin.com/in/koreenpagano Sandra Loughlin, PhD on LinkedIn: https://www.linkedin.com/in/sandraloughlin/ Eran Vaisfailr on LinkedIn: https://www.linkedin.com/in/eran-vaisfailr/ Matthew J. Daniel on LinkedIn: https://www.linkedin.com/in/matthewjdaniel/ Samantha Murray on LinkedIn: https://www.linkedin.com/in/samantha-murray613/ Loïc Michel on LinkedIn: https://www.linkedin.com/in/loicmichel/ Follow me on the following sites:Harald Overaa on LinkedIn: https://www.linkedin.com/in/haraldovera/ Subscribe to Harald’s Newsletter: https://www.linkedin.com/newsletters/6901795950403186688/

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I learnt where organisations fail with skills. Here’s what to avoid

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This episode was published on February 19, 2026.

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Over the past few episodes, I’ve been chasing one big question with Koreen Pagano, Dr. Sandra Loughlin, Eran Vaisfailr, Matthew J. Daniel, and Samantha Murray: What does it actually take to build a skills-based organisation that works in the real...

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