If Your Message Doesn’t Land, It’s Not a Wording Problem ...

What this episode covers

If your work is solid but your message doesn’t travel, this episode will help. In this episode, Dr. Shani Horowitz-Rozen speaks with Robyn (Jackson) Malone, CEO & Chief Partner Officer, RJ Communications, about what makes messages land, especially when the topic is complex, regulated, or high-stakes. You’ll learn: Why audience insight beats “better wording” How to find the why behind choices and decisions How to communicate with rigor and relevance: facts + meaning How to think about AI in communications: competitive advantage comes from how you use it

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Frequently Asked Questions

How long is this episode of Debugging Human Communication?

This episode is 31 minutes long.

When was this Debugging Human Communication episode published?

This episode was published on February 23, 2026.

What is this episode about?

If your work is solid but your message doesn’t travel, this episode will help. In this episode, Dr. Shani Horowitz-Rozen speaks with Robyn (Jackson) Malone, CEO & Chief Partner Officer, RJ Communications, about what makes messages land, especially...

Can I download this Debugging Human Communication episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.