In-Ear Insights: Updating Mental Models and Old Knowledge episode artwork

EPISODE · Apr 15, 2026 · 27 MIN

In-Ear Insights: Updating Mental Models and Old Knowledge

from In-Ear Insights, the Trust Insights Podcast

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how you can keep your professional knowledge relevant despite rapid shifts in technology and software. You'll discover how to leverage agentic AI to audit and modernize your outdated standard operating procedures. You'll learn the vital importance of maintaining human oversight to prevent the loss of critical expertise. You'll understand why curiosity remains your most valuable asset for effective leadership in the age of automation. You'll see how to balance the speed of machine-led updates with the necessity of human critical thinking. 00:00 - Introduction 03:15 - Why keywords matter less in the age of AI 07:45 - Using agentic AI to update old SOPs 12:20 - The risk of cognitive offloading and knowledge decay 17:50 - Maintaining human leadership and curiosity 22:10 - Call to action Watch this episode now to learn how to stay ahead of the curve without losing your competitive edge. Join our weekly #email newsletter: https://www.trustinsights.ai/resources/data-in-the-headlights-newsletter/  Follow our YouTube channel for more #marketing and #analytics videos! https://www.trustinsights.ai/youtube  Take our new generative AI course: https://www.trustinsights.ai/aicourse  Subscribe to the Trust Insights podcast: https://www.trustinsights.ai/tipodcast  Join our free private Slack community, Analytics for #Marketers: https://www.trustinsights.ai/analyticsformarketers Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.  

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In-Ear Insights: Updating Mental Models and Old Knowledge

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This episode is 27 minutes long.

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This episode was published on April 15, 2026.

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In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how you can keep your professional knowledge relevant despite rapid shifts in technology and software. You'll discover how to leverage agentic AI to audit and...

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