Inclusion Through Play

In this thought-provoking episode of The Inclusion Bites Podcast, Joanne Lockwood is joined by learning and development specialist Nikie Forster for an exploration into “Inclusion Through Play”. Joanne and Nikie unpick how playful methodologies—such as LEGO Serious Play—can foster psychological safety, genuine participation, and a sense of belonging within learning environments. Joanne recounts her experiences in Nikie’s workshops, highlighting how incremental engagement with hands-on tools like LEGO can transform even the most reluctant participants into confident contributors. Together, they examine the nuances of inclusive facilitation: designing for individual learning differences, setting adult-centric expectations, and prompting deeper listening and empathy through tactile play. Nikie is renowned for disrupting traditional approaches to training in favour of creating engaging, person-centred experiences. Her professional journey started with a drive to become a radio presenter, but found its true direction through hands-on roles in retail, where she unintentionally began designing and running interior design workshops. This formative experience led to a fulfilling career in learning and development—spanning from BNQ’s induction programmes to becoming a specialist in playful facilitation for leaders and managers. Nikie’s philosophy is rooted in accessibility and adaptability: she crafts activities that allow everyone, regardless of background or learning style, to safely explore ideas and build self-awareness. Whether in-person or online, she invests in creative resources—like custom card decks and playful mail-out packs—to ensure workshops are immersive and memorable. The conversation is lively, filled with practical anecdotes and playful metaphors. Joanne and Nikie discuss how inclusion is intrinsically linked to feeling valued, and how playful methods break down barriers—offering everyone a fair chance to contribute, reflect, and take ideas away. The episode closes by inviting listeners to rethink training as an opportunity for authentic belonging, not just knowledge transfer. A key takeaway is that, by intentionally designing learning experiences to be inclusive, playful, and reflective, organisations can unlock hidden creativity and enable every participant to thrive. This episode will inspire facilitators, HR, and leaders alike to reignite learning and make inclusion a lived experience—one playful moment at a time.