EPISODE · Nov 25, 2025 · 31 MIN
Inside Gong’s AI Strategy: Context, Memory and Human Trust with Gong's VP of Product, Noaa Ilani
from Future Proof: Building AI Products that Last · host Paragon
In Episode 10 of Future Proof, we sit down with Noaa Ilani, VP of Product at Gong, to unpack how AI is transforming sales, Gong’s vision for agentic workflows, and what the future of human–AI collaboration really looks like.(0:00) Clips + Introduction(1:50) Fully automated sales rep?(5:00) Sales is built on human trust(5:30) Solving the memory problem(10:00) Understanding conversations(13:00) Accounting for tone(16:20) Embedding agents into other systems? Gong’s vision (22:00) Integrating with other AI tools(23:00) Mitigating missing data(28:35) Human collaboration with AI(34:00) Closing thoughts
What this episode covers
In Episode 10 of Future Proof, we sit down with Noaa Ilani, VP of Product at Gong, to unpack how AI is transforming sales, Gong’s vision for agentic workflows, and what the future of human–AI collaboration really looks like.(0:00) Clips + Introduction(1:50) Fully automated sales rep?(5:00) Sales is built on human trust(5:30) Solving the memory problem(10:00) Understanding conversations(13:00) Accounting for tone(16:20) Embedding agents into other systems? Gong’s vision (22:00) Integrating with other AI tools(23:00) Mitigating missing data(28:35) Human collaboration with AI(34:00) Closing thoughts
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Inside Gong’s AI Strategy: Context, Memory and Human Trust with Gong's VP of Product, Noaa Ilani
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