Inside the Work the Inspector General Does for Massachusetts

While safeguarding the public trust and preventing fraud, waste, and abuse is an essential role in the Commonwealth, Inspector General Jeff Shapiro is also on a mission to build relationships across the state and become a more collaborative, forward-looking partner for state agencies and cities and towns. He explains his “listening tour” approach — he has visited 100-plus communities so far to understand their challenges firsthand. From procurement hurdles in small towns to the realities of managing limited staff and resources, Shapiro emphasizes that most public employees are deeply committed to doing the right thing — and that education, training, and prevention are vital tools to get there. For Further Reading:  More about the Inspector General: https://www.mass.gov/info-details/jeffrey-s-shapiro-inspector-general-of-massachusetts Inspector General releases first in series of advisories for municipal officials: https://www.mma.org/inspector-general-releases-first-in-series-of-advisories-for-municipal-officials/ To learn more about the MMA: www.mma.org