Intake & AI in 2025: What You Need to Know [020]

AI isn’t a future tool—it’s here, and it’s transforming legal intake right now.In this episode of The Intake Playbook Podcast, Gary Falkowitz reveals why the firms that succeed in 2025 will be the ones that pair AI + people to create clarity, speed, and trust.What You’ll Learn:🔹How AI helps law firms stop missing calls🔹The role of AI in call scoring and intake coaching🔹Why speed beats the “human vs. AI” debate every timeThat’s why I created CaptureNow — to give firms 24/7 intake coverage powered by AI and live specialists so you finally have full visibility into every call.🎧 Don’t fear AI. Use it to lead your team better, grow faster, and never miss another opportunity.Watch the full episode now.SUBSCRIBE:Apple | Spotify | YouTubeFIND GARY:Instagram: @theintakeplaybookFacebook: @theintakeplaybookLinkedIn: /the-intake-playbookWebsite: intakeplaybook.comJoin The Intake Playbook Community - A free group for legal professionals who want to convert more leads into cases.Read Gary's Book - The Complete Guide to Law Firm Intake: Powerful Strategies To Maximize Retention and Increase Revenue.Join The Intake Masterclass - The only continuing legal education membership for legal professionals who want to go beyond the basics and master elite-level intake strategies. Get direct access to Gary Falkowitz, The Legal Intake Authority, and learn how to turn more calls into signed cases with cutting-edge techniques and expert coaching.