EPISODE · May 22, 2024 · 42 MIN

Intentionally Designing Trust Creates True Connection with Ila Edgar

from Central Line: Leadership in Healthcare · host Central Line

Ila Edgar is the founder of Big Change Inc, a consulting organization that supports organizations, leaders, and teams in building stronger trust in pursuit of achieving amazing things together, and co-host of a podcast dedicated to helping people intentionally design trust in their relationships, Trust on Purpose.  Listen as Ila talks about her personal journey of trust, navigating a landscape devoid of frameworks and reference points that often led to painful lessons, to her discovery of a trust framework that provides structure to the nebulous concept of trust. With it came the power to recognize trust as a choice and lessons in intentionally designing, cultivating, evaluating, and discerning trust - using the domains of competency, sincerity, reliability, and care - considerations sorely lacking in many organizations today. Ila shares her firsthand experiences within the healthcare system, highlighting the impact of trust - and its absence - on both individuals and institutions. She discusses the significance of trust extending beyond personal relationships, permeating into professional spheres like healthcare, and how a lack of trust can breed skepticism and hinder progress, yet intentional trust-building can transform organizational dynamics.  Join Ila and Leah as they offer insights into the complexity of humanity and trust, its construction, erosion, and potential for renewal. This conversation invites listeners to reflect on their own relationships—with themselves, their colleagues, and the systems they inhabit—prompting a deeper exploration of trust in all its complexity. If you would like to connect with Ila directly or request the “Do Over” cards she talks about, find her here.