Introduction to the Dignity Dos

In this introductory episode to the new season, we hear from the CQC and we discuss the Dignity Dos, what they mean, and the things we'll be covering in this season.The 10 Dignity Dos are:Have a zero tolerance of all forms of abuseSupport people with the same respect you would want for yourself or a member of your familyTreat each person as an individual by offering a personalised serviceEnable people to maintain the maximum possible level of independence, choice and controlListen and support people to express their needs and wantsRespect people's right to privacyEnsure people feel able to complain without fear of retributionEngage with family members and carers as care partnersAssist people to maintain confidence and positive self-esteemAct to alleviate people's loneliness and isolationIf you would like to contact the show, either to comment on the content, share your experiences, or to tell us a story that you'd like us to share or feature, then you can email us on: [email protected] find out more about Dignity in Care, visit the National Dignity Council.To use as part of your CPD, please email the show with three small things that you took away from this episode, and we'll send you a CPD certificate.The show is produced by Kris Grainger in Staffordshire and is a Cup The Mic Production. To make an enquiry about our production options, please email us on [email protected] Hosted on Acast. See acast.com/privacy for more information.