EPISODE · May 24, 2026 · 57 MIN
Kill the School Shoes: How Jess Hatzis Rebuilt a 134-Year-Old Brand in Six Months | #628
from Add To Cart: Australia’s eCommerce Show · host Nathan Bush
Most people know Jess Hatzis from frank body.The coffee scrub brand built on a $10,000 investment, a genderless persona called Frank, and an Instagram strategy so early they were setting alarms through the night to post manually. Eleven years later, a $100 million valuation and one of the most recognised Australian beauty brands in the world.What fewer people talk about is what it actually took to build that. The data before the creative. The hard calls on what to kill. The discipline of knowing when to move and when to wait.Jess is now fractional CMO at Betts, co-founder of Willow & Blake, and building a new consumer brand from scratch. She joined Nathan and Rosa to talk about the unglamorous side of brand building.This one is for anyone who has ever confused a good-looking brand with a well-built one.Connect with Jessica Hatzis Explore frank body Explore Willow & BlakeSubscribe to the Add To Cart newsletter SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community
What this episode covers
Most people know Jess Hatzis from frank body. The coffee scrub brand built on a $10,000 investment, a genderless persona called Frank, and an Instagram strategy so early they were setting alarms through the night to post manually. Eleven years later, a $100 million valuation and one of the most recognised Australian beauty brands in the world. What fewer people talk about is what it actually took to build that. The data before the creative. The hard calls on what to kill. The discipline of kn...
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Kill the School Shoes: How Jess Hatzis Rebuilt a 134-Year-Old Brand in Six Months | #628
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