Lauren Barranti on the cost of disorganization

Welcome to a special episode of HME News in 10, sponsored by Tactical Back Office.   Today’s guest is Lauren Barranti, payor relations with Tactical Back Office. Long-term price compression, closed payer networks and third-party administrator models create burdens for smaller HME providers, who may not have the resources to juggle everything from credentialing and contracting to managed care strategy in a competitive market, Barranti says. That can be costly. “Payers and customers will get mixed signals,” she said. “It will be obvious that things are not organized and flow will be affected. Ultimately, what happens is trust erodes. And that's probably the worst thing that can happen.” What's the path forward for these providers? Ensuring that back-office people, processes and technology are intentionally integrated, Barranti says. Hosts:   Liz Beaulieu Theresa Flaherty   Guest:  Lauren Barranti