Leading (Others & Ourselves) with Empathy & Accountability

In this episode, Heather and Kirsten explore the intricate dance between empathy and accountability in leadership, team dynamics, personal relationships, and with ourselves. They discuss the importance of connection, clear expectations, and the necessity of pre-work in preparing for difficult conversations. They emphasize the value of curiosity, care, and the normalization of discomfort in fostering trust and effective communication all while finding the balance between being empathetic and holding ourselves and others accountable. Disclaimer: The views and opinions shared in this episode belong solely to the host and the guest and do not necessarily reflect those of their employer or affiliated organizations.Host: Heather Gates, MPH, Owner & Strategy Partner, Human-Centered Strategy  Guest: Kirsten Cone, Executive Director, Givens Estate Resources "Crucial Conversations: Tools for Talking When Stakes Are High" by Joseph Grenny, Kerry Patterson, Ron McMillan"Crucial Accountability: Tools for Resolve" by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al SwitzlerConnect About the PodcastEmail us with your ideas and feedback: [email protected] the Podcast for more episodesSee what we’re up to on Instagram with all things “&”To request strategy partner & facilitation support from Human-Centered Strategy, visit us online at https://human-centeredstrategy.com/contact/Purchase the MerchStickers, mugs, and touchstones can be purchased here https://human-centeredstrategy.com/gifts/