Leading the Way for Accessibility and Inclusion

Join VisitEngland's Accessibility and Inclusion lead Ross Calladine, disability and accessibility campaigner and Access and Inclusion UK's Jane Cooper and accessible tourism and travel writer and Head of Communications at AccessAble Carrie-Ann Lightley for a fascinating look at all things accessibility and inclusion.Destination North East England has ambitions to transform the North East into one of Europe's most accessible and inclusive destinations and our guests on this episode uncover what changes businesses can make, from small quick wins to transformative programmes of improvement to ensure everybody feels welcome.From the importance of thoughtfulness and being yourself to listening to and acting on feedback from disabled visitors, we also discuss how new technologies can improve the visitor experience and why it's important to cater for the 25% of the population who travel with an access requirement in England.For more hints, tips, advice and opportunities to grow your visitor economy business, visit https://destinationnortheastengland.co.uk/ Hosted on Acast. See acast.com/privacy for more information.