Lessons from an SVP of operations: what actually moves deals and teams forward

In this episode of Elevate your business, Coach P talks with Kristi Pickering, SVP of operations at Guild Mortgage, about her journey in the industry and the experiences that shaped her along the way.Kristi shares how moving 21 times shaped her perspective on home, leadership and what matters most, along with the lessons she’s carried into her work.You’ll also hear what defines a strong loan officer and operations partnership, the small details that can impact every deal and how better communication improves the closing process. She offers practical insight on building trust and staying aligned across teams.If you’re looking to strengthen partnerships and learn from someone with deep experience across the business, this episode is for you.