Looking in the Mirror as a Salon/Spa Owner

Sometimes, it’s easy to get caught up in being The Boss and forget that you are also a part of your team. In episode 6 of the Beauty Business Strategies Podcast, join us for an insightful conversation about leadership and overcoming adversity with curly hair specialist Yukiko Taylor, owner of OlyCurl in Olympia, WA. Yukiko, winner of the 2021 Team-Based Pay Award for Best Turnaround, shares how a hard lesson in humility and empathy helped her overhaul her salon’s team culture and become the leader her team needed.0:00 - Introductions0:48 - How we got here1:55 - OlyCurl’s turnaround transformation3:28 - Hiring - Do it right!4:45 - Time is money5:42 - Pay well, finish strong6:41 - …and then COVID happened8:15 - Finding guidance in unexpected places9:14 - Never forget where you came from12:19 - Maintaining your work-life balance15:44 - Gratitude is golden19:45 - Integrity - It’s the little things23:07 - A different approach24:42 - Embracing growth27:37 - We all bring something to the table29:41 - We’re all just trying to do our best - Self-doubt, humility, and trust34:05 - The gift of failure36:16 - What does success look like?37:12 - Closing commentsWatch the video version of this episode: https://youtu.be/gW6S5LizlfwListen to the audio version of this episode on your favorite podcast platform: https://strategies.com/podcast/To learn more about how Strategies can help you create more profit, fun, and growth potential for you, your business, and your team, schedule a free 60-minute strategy session: Strategies: https://www.strategies.comSalon/Spa Business Coaching: https://strategies.com/memberships/In-Person Salon/Spa Seminars: https://strategies.com/educationPodcast: https://strategies.com/podcast/Instagram: https://www.instagram.com/strategiesteam Facebook: https://www.facebook.com/strategiesOnline Education Portal: https://learning.strategies.com/The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.