Mac Support for Nonprofits pt 1

Need enterprise-level support for an Apple environment? Need to support some Apple devices in a Windows environment? Learn answers to your questions on Mac support for nonprofits!Community IT CTO Matt Eshleman and Galen Wenger, Director of Technology Solutions, address your options when supporting Apple products at your nonprofit. Community IT has a lot of experience supporting Macs, both all-Mac managed support and supporting those staff members who can’t do without their Mac for work, even in an office full of Windows users.But supporting these scenarios can be complicated! And it can be hard to find an MSP who can manage your Macs. Learn from your peers as this recorded webinar takes a trip out of Microsoft and Windows and into the world of Apples.Community IT supports over 600 Macs among our clients; about 10% of our clients have some Mac support or all-Mac support. We’ve gained a lot of experience over the years in the slightly different approach necessary with Mac environments at the enterprise or individual level.As with all our presentations, this webinar on Mac support for nonprofits is appropriate for an audience of varied IT experience. Community IT is proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.Presenters:As the Chief Technology Officer at Community IT and our resident cybersecurity expert, Matthew Eshleman is responsible for shaping Community IT’s strategy around the technology platforms used by organizations to be secure and productive. With a deep background in network infrastructure, he fundamentally understands how technology works and interoperates both in the office and in the cloud.Matt holds dual degrees in Computer Science and Computer Information Systems at Eastern Mennonite University, and an MBA from the Carey School of Business at Johns Hopkins University.Matt is a frequent speaker at NTEN events and has presented at the Inside NGO conference, Non-Profit Risk Management Summit and Credit Builders Alliance Symposium. He is also the session designer and trainer for TechSoup’s Digital Security course. He had fun interviewing Galen in this webinar about Mac support for nonprofits and discussing the many options and scenarios with you.Galen Wenger is the Director of Technology Solutions at Community IT specializing in Windows Server administration, workstation lifecycle management, and Google Apps. He joined Community IT in April 2009 after two years of providing technical support in a university setting. Galen has a B.A. in Philosophy and Theology from Eastern Mennonite University. He is a Microsoft Certified IT Professional: Enterprise Administrator and Google Apps Certified Deployment Specialist. Galen lives in Lancaster, PA, where he co-leads an organization encouraging community engagement and spends his free time writing. _______________________________Start a conversation :)Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/email Carolyn at [email protected] LinkedIn on reddit/r/nonprofitITmanagementon the Community IT websiteThanks for listening.