Maintaining Dealer & Retailer Growth

In the first episode of Season 2 of Centerstand, host Robert Pandya speaks with Todd Baldwin, GM of Coyne Powersports, and Chris Sackett, President of Fasthouse, to discuss the challenges dealers and retailers faced amid-pandemic and how they are responding to continue industry growth.● 00:00:00 00:00:11o Host Robert Pandya introduces listeners to Season 2 and identifies the focus of the new season and walks through Episode 1, from getting product from suppliers to drawing in new customers in a virtual age.● 00:00:00 00:02:27o Robert introduces Chris Sackett, President of Fasthouse.● 00:00:00 00:05:13o Robert introduces Todd Baldwin, GM of Coyne Powersports.● 00:00:00 00:08:08o Todd addresses dealership challenges that are a result of the pandemic shut down in early 2020.● 00:00:00 00:11:50o Chris discusses how retailers had to pivot in order to connect with customers amid pandemic and lean on content.● 00:00:00 00:14:44o Todd speaks to how their dealership addressed their existing customers and sought out new customers via door-to-door delivery program.● 00:00:00 00:20:13o Chris identifies Fasthouse’s target market and increase in youth demand.● 00:00:00 00:22:06o Todd discusses Coyne’s plans to increase youth enthusiasts and how his dealership retains youth riders.● 00:00:00 00:25:11o Chris and Todd speak to building a career in the powersports industry.● 00:00:00 00:32:21o Todd offers advice to decision makers in the motorcycle industry on how to continue industry growth.● 00:00:00 00:33:35o Chris offers advice to decision makers in the motorcycle industry on how to continue industry growth.● 00:00:00 00:35:13o Robert closes with a statement around cultivating the group of new riders that arose from the pandemic and wraps up the episode.