EPISODE · Oct 13, 2025 · 36 MIN
Make a Better Guest Experience with the Right Music (Dutch)
from The Future of Hospitality · host Shaping tomorrow by understanding today
Make music work for your guests: small playlist changes that boost dwell time and revenue.Discover how branded soundscapes shape guest perception across hotels, restaurants and retail.Guest: Danny Bas, Sales Director at Xenox Music Media. With 13 years at Xenox and a 35-year track record supplying background music to hotels, retail and venues worldwide, he shares practical music, licensing and tech strategies for hospitality leaders.- Increase guest dwell time and repeat visits by aligning playlists to brand, time of day and venue.- Reduce compliance risk and simplify royalties with practical guidance on Buma, Sena and business licensing.- Streamline operations with scheduled programming for breakfast, bars and seasonal campaigns.- Leverage AI and retail media to personalize atmosphere while preserving the personal service clients expect.Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality
What this episode covers
Make music work for your guests: small playlist changes that boost dwell time and revenue.Discover how branded soundscapes shape guest perception across hotels, restaurants and retail.Guest: Danny Bas, Sales Director at Xenox Music Media. With 13 years at Xenox and a 35-year track record supplying background music to hotels, retail and venues worldwide, he shares practical music, licensing and tech strategies for hospitality leaders.- Increase guest dwell time and repeat visits by aligning playlists to brand, time of day and venue.- Reduce compliance risk and simplify royalties with practical guidance on Buma, Sena and business licensing.- Streamline operations with scheduled programming for breakfast, bars and seasonal campaigns.- Leverage AI and retail media to personalize atmosphere while preserving the personal service clients expect.Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality
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Make a Better Guest Experience with the Right Music (Dutch)
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