EPISODE · Sep 18, 2025 · 25 MIN
Make Payments Your Competitive Advantage
from The Future of Hospitality · host Shaping tomorrow by understanding today
Stop losing cash and time to clunky payment processes.Hear how payments data can unlock liquidity, cut risk, and speed bookings.Will Bicknell, who leads Felloh and brings experience as a tour operator and former FinTech chief innovation officer, joins host Gabriella Gomes Branco to explain how payments, data, and compliance transform travel operations. He shows practical steps operators can use today.- Automate payments to reduce manual chasing and fraud exposure, saving staff hours.- Reconcile payments with bank data to free working capital and simplify finance.- Use payment data to satisfy regulators and merchant acquirers, building trust and lowering costs.- Apply low-code tools like payment links and Zapier to scale without heavy engineering.Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality
What this episode covers
Stop losing cash and time to clunky payment processes.Hear how payments data can unlock liquidity, cut risk, and speed bookings.Will Bicknell, who leads Felloh and brings experience as a tour operator and former FinTech chief innovation officer, joins host Gabriella Gomes Branco to explain how payments, data, and compliance transform travel operations. He shows practical steps operators can use today.- Automate payments to reduce manual chasing and fraud exposure, saving staff hours.- Reconcile payments with bank data to free working capital and simplify finance.- Use payment data to satisfy regulators and merchant acquirers, building trust and lowering costs.- Apply low-code tools like payment links and Zapier to scale without heavy engineering.Follow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality
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Make Payments Your Competitive Advantage
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