Making Talent Development Stick In Hospitality

Transform your team without big budgets: practical talent development that actually sticks.Discover how frontline managers become the real multipliers of growth.Guest: Marcel Petzold, Director of Talent Development and HR Shared Services at Marriott International, Fiji. Marcel brings operational and regional experience building human-centered L&D that reduces turnover and raises engagement.- Turn training into measurable change by equipping managers to reinforce skills on the floor- Create internal mobility paths that keep top talent in-house and accelerate careers- Spot early warning signs and retain staff through short, purposeful one-on-ones- Design development that balances practical daily coaching with scalable learning toolsFollow The Future of Hospitality for weekly insights into hospitality, hotels, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality