EPISODE · May 28, 2025 · 45 MIN
Managing Paradise: Jeffrey Lenobel on Leading Sanctuary at Longboat Key Club Through Crisis
from Florida Association Excellence: Building Better HOAs & Condo Communities · host Craig Smith
In this episode of the Florida Association Excellence Podcast, host Craig Smith sits down with Jeffrey Lenobel, Board President of the Sanctuary at Longboat Key Club Community Association. Jeffrey shares his incredible journey leading a luxury barrier island community through the devastating impacts of Hurricanes Helene and Milton, revealing hard-learned lessons about crisis management, insurance coverage, and community resilience. Timestamps 01:16 Jeffrey Lenobel's Background and Journey 02:47 Overview of the Sanctuary at Longboat Key Club 03:53 Hurricane Impact and Recovery Efforts 15:05 FEMA Insurance Insights 23:58 Challenges in Community Association Management Notable Quotes "Communication and transparency is really essential. Don't ever be afraid to tell your unit owners the truth." "We learned a lesson that our FEMA insurance... didn't cover any damage in our elevator pits." "Insurance agents and brokers don't necessarily read the policies to give you advice." Connect With Our Guest LinkedIn: https://www.linkedin.com/in/jeffreylenobel/ Website: https://lbksanctuary.com/ Connect With Craig and Pinnacle LinkedIn: https://www.linkedin.com/in/pinnacleeo/ Pinnacle Security Access Solutions: pinnaclesas.com pinnaclecam.com Pinnacle Community Association Management:
What this episode covers
In this episode of the Florida Association Excellence Podcast, host Craig Smith sits down with Jeffrey Lenobel, Board President of the Sanctuary at Longboat Key Club Community Association. Jeffrey shares his incredible journey leading a luxury barrier island community through the devastating impacts of Hurricanes Helene and Milton, revealing hard-learned lessons about crisis management, insurance coverage, and community resilience. Timestamps 01:16 Jeffrey Lenobel's Background and Journey 02:47 Overview of the Sanctuary at Longboat Key Club 03:53 Hurricane Impact and Recovery Efforts 15:05 FEMA Insurance Insights 23:58 Challenges in Community Association Management Notable Quotes "Communication and transparency is really essential. Don't ever be afraid to tell your unit owners the truth." "We learned a lesson that our FEMA insurance... didn't cover any damage in our elevator pits." "Insurance agents and brokers don't necessarily read the policies to give you advice." Connect With Our Guest LinkedIn: https://www.linkedin.com/in/jeffreylenobel/ Website: https://lbksanctuary.com/ Connect With Craig and Pinnacle LinkedIn: https://www.linkedin.com/in/pinnacleeo/ Pinnacle Security Access Solutions: pinnaclesas.com pinnaclecam.com Pinnacle Community Association Management:
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Managing Paradise: Jeffrey Lenobel on Leading Sanctuary at Longboat Key Club Through Crisis
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