Master The NEC | Episode 18 | Engaging Disgruntled Customers and Winning

from Ask Paul | National Electrical Code · host Paul W. Abernathy

In this episode, Paul will talk about dealing with customers who are disgruntled or simply problematic. We show you how to turn it around and earn a good future customer by breaking down how to use the Soft Skills to win over the customers. This is a MUST podcast episode for anyone who works with customers in the field.Listen as Paul Abernathy, CEO, and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC then visits https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/ask-paul-national-electrical-code--4971115/support.

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This episode is 1 hour and 13 minutes long.

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This episode was published on January 19, 2025.

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