EPISODE · Sep 20, 2019 · 11 MIN
MBA1357 3 Big Things I Learned From Customer Interviews + Free Ride Friday
from The $100 MBA Show · host Omar Zenhom
Market researchers obsess over figuring out what customers want. We have our own method. We just ask them. Customer interviews are an underutilized strategy that can cut right to the heart of product development. When you get on the phone and learn exactly what customers like — and don’t like — you can guide your company more wisely. From features to benefits to the specific language customers use, there’s a gold mine of information, just a chat away. Learn how to stop advertising and start listening. We’ve got 3 major, fundamental lessons picked up from dozens of customer conversations, each of which opened our minds to new approaches in our business. Hear how we conduct these calls and extract the information we need to make practical, needle-moving changes. You’ll never know what people want until you ask. Click Play! EasyCourse WebinarNinja Rev Watch the episodes on YouTube: https://lm.fm/GgRPPHi SUBSCRIBE YouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What this episode covers
Market researchers obsess over figuring out what customers want. We have our own method. We just ask them.
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MBA1357 3 Big Things I Learned From Customer Interviews + Free Ride Friday
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