EPISODE · Nov 6, 2020 · 11 MIN
MBA1652 How to Start a Customer Support Team + Free Ride Friday
from The $100 MBA Show · host Omar Zenhom
Handling questions, complaints, and more all by yourself?Maybe it’s time to stop.Today, we discuss how to put together an all-star Customer Support squad. It’s one of the best ways to compete against bigger companies, as rockstar service can make all the difference to consumers — especially for tech products.Learn how to know when it’s time to hire, where to look for the best help for your budget, and how to create a system that lets your team scale as the business grows.Prioritize support, and you won’t regret it. Hear how we built our ride-or-die Support Team, and why it’s worth every minute (and dime) you can spend on it. Click Play!SUBSCRIBEYouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What this episode covers
Handling questions, complaints, and more all by yourself? Maybe it’s time to stop. Today, we discuss how to put together an all-star Customer Support squad. It’s one of the best ways to compete against bigger companies, as rockstar service can make all the difference to consumers — especially for tech products.
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MBA1652 How to Start a Customer Support Team + Free Ride Friday
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