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MBA1749 How Fast Should Your Support Response Time Really Be? episode artwork

EPISODE · Mar 23, 2021 · 11 MIN

MBA1749 How Fast Should Your Support Response Time Really Be?

from The $100 MBA Show · host Omar Zenhom

How fast is fast enough?We know great customer support can be a huge asset, especially for a small business. It’s a differentiator, a way to compete against bigger firms with bigger budgets. But how do you know your support is that good?What’s a game-changing response time? Or just a standard one?Today, we discuss what fast, responsive support looks like. With its huge impact on churn, marketing, and sales, support speed is worth real investment. Make your business a customer support cheetah! Click Play!SUBSCRIBEYouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What this episode covers

How fast is fast enough? We know great customer support can be a huge asset, especially for a small business. It's a differentiator, a way to compete against bigger firms with bigger budgets. But how do you know your support is that good?

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MBA1749 How Fast Should Your Support Response Time Really Be?

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This episode is 11 minutes long.

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This episode was published on March 23, 2021.

What is this episode about?

How fast is fast enough?We know great customer support can be a huge asset, especially for a small business. It’s a differentiator, a way to compete against bigger firms with bigger budgets. But how do you know your support is that good?What’s a...

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