EPISODE · Apr 9, 2015 · 8 MIN
MBA222 How to Shape Your Customer Service Culture
from The $100 MBA Show · host Omar Zenhom
Customer service is so very important to your business. No matter what you sell, every business has an aspect of customer service. You always want a satisfied customer because a satisfied customer is a repeat customer. Whether it’s on the phone, by email or on twitter, there’s a certain tone you want to create and cultivate within your organization. Omar gives us the low down on customer service culture so click play to learn all about it.SUBSCRIBEYouTube | Apple Podcast | Spotify | Podcast Feed Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What this episode covers
Customer service is so very important to your business. No matter what you sell, every business has an aspect of customer service. You always want a satisfied customer because a satisfied customer is a repeat customer. Whether it's on the phone, by email or on twitter, there's a certain tone you want to create and cultivate within your organization. Omar gives us the low down on customer service culture so click play to learn all about it.
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MBA222 How to Shape Your Customer Service Culture
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