EPISODE · Mar 21, 2018 · 10 MIN
MBA965 Q&A Wednesday: I am not in love with my customers. Am I in the wrong business?
from The $100 MBA Show · host Omar Zenhom
What’s love got to do with it? It’s Q&A Wednesday, and that’s what one listener is wondering. Can you run a business if you don’t exactly adore your customers? Does serving your customers require…y’know, liking them?We all have a few customers we wouldn’t invite to dinner, but how much distaste for the people supporting your business is too much?Today, we discuss the level of love necessary to be a good business owner. While a seething hatred for your customers is probably bad for business, you probably don’t need to be head over heels for everyone who buys what you’re selling. In fact, the skill set required to run a business isn’t necessarily the same skill set you need to be a people-pleaser. That’s why customer service is a distinct branch!Find out how to fine-tune your relationship with your customers — or whether you need to at all. Click Play!SUBSCRIBE ON APPLE PODCASTSSpotify| Podcast Feed| How To SubscribeGive us a Rating & ReviewShow LinksWebinarNinjaMBA 962: Low-Priced vs High-Priced ProductsThe post MBA965 Q&A Wednesday: I am not in love with my customers. Am I in the wrong business? appeared first on The $100 MBA. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What this episode covers
What’s love got to do with it? It’s Q&A Wednesday, and that’s what one listener is wondering. Can you run a business if you don’t exactly adore your customers? Does serving your customers require...y’know, liking them? We all have a few customers we wouldn’t invite to dinner, but how much distaste for the people supporting your business is too much?
NOW PLAYING
MBA965 Q&A Wednesday: I am not in love with my customers. Am I in the wrong business?
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Mar 19, 2026 ·34m
Feb 18, 2026 ·11m
Feb 11, 2026 ·45m