Merging Cultures: How to Retain Employees After an Acquisition with Joey Wilkerson, Acquisition Integration Manager & EX Lead at Cisco

This episode features an interview with Joey Wilkerson, Acquisition Integration Manager and Employee Experience Lead at Cisco.  Joey engages new employees with company culture after an acquisition.  On this episode, he talks about starting off on the right foot, the importance of building relationships, and creating a community that supports the whole person.Quotes“There is this trap we fall into of assuming we know what employees want and what they need. And we don't. We can make some generalizations, but we need to ask. And we need to understand that it will evolve and change.”Time Stamps*[4:53] Providing opportunities to engage the whole person*[6:43] The Flight Plan*[9:02] Building a community culture around smaller groups*[12:11] Who own's EX?*[13:14] Differentiating the onboarding experience based on employee persona*[15:18] First Class*[15:39] Onboarding during the pandemic*[18:02] Teach employees how to be self-sufficient*[24:00] Turbulence*[31:33] Don't assume what employees need - ask*[19:23] Personalizing the employee experience*[21:36] Measuring success as an EX leaderLinksConnect with Joey on LinkedInFollow Joey on TwitterThanks to our friendsThis episode of Cruising Altitude is brought to you by SocialChorus. SocialChorus is the creator of FirstUp, the platform that makes the digital employee experience work for every worker. FirstUp brings personalized information and systems access to every employee, everywhere.No matter whether they're wired, distributed, or on the front line. That's how we help Amazon, AB InBev, GSK, and many others stay agile and keep transforming. Learn more at socialchorus.com