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MetriSight Ep. 70 - 2024 State of International Voice for Contact Center episode artwork

EPISODE · Sep 4, 2024 · 24 MIN

MetriSight Ep. 70 - 2024 State of International Voice for Contact Center

from Metrigy MetriSight · host Metrigy

From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of AVOXI, shares her insider's perspective on the state of the art in providing voice support for customer service engagements.

What this episode covers

From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of AVOXI, shares her insider's perspective on the state of the art in providing voice support for customer service engagements.

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MetriSight Ep. 70 - 2024 State of International Voice for Contact Center

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How long is this episode of Metrigy MetriSight?

This episode is 24 minutes long.

When was this Metrigy MetriSight episode published?

This episode was published on September 4, 2024.

What is this episode about?

From the value of cloud voice to combatting downtime and, of course, AI in the voice channel, voice services maven Barbara Dondiego, CEO of AVOXI, shares her insider's perspective on the state of the art in providing voice support for customer...

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