EPISODE · Apr 16, 2026 · 26 MIN
MetriSight Ep.93 - Introducing Metrigy's CX Consumer & AI Sentiment Indexes
from Metrigy MetriSight · host Metrigy
Metrigy recently released our inaugural quarterly indexes for tracking how people feel about customer service and AI. Project leads Matt Craig, our senior director of product development, and Layne Haaksma, senior research analyst, walk us through the hows and whys of these indexes, and discuss the most interesting findings.
What this episode covers
Metrigy recently released our inaugural quarterly indexes for tracking how people feel about customer service and AI. Project leads Matt Craig, our senior director of product development, and Layne Haaksma, senior research analyst, walk us through the hows and whys of these indexes, and discuss the most interesting findings.
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MetriSight Ep.93 - Introducing Metrigy's CX Consumer & AI Sentiment Indexes
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