MYPV E14 - Customer Experience - With Special Guest Deb Newell

Deb Newell, MPM® RMP® REALTOR® is the CEO/Broker of Real-Time Leasing. She started rehabbing investment properties as a hobby in 1998, turning over 35 properties in 4 years and keeping most of them as rental investments. As a result, in 2001 she began Real-Time Leasing. The once "hobby" of rehabbing has evolved into one of the leading property management companies in Minneapolis/St. Paul and the launch of Real-Time Property Services, a wholly owned subsidiary of Real-Time Leasing, which offers rehabbing and maintenance services to a variety of large real estate investment groups. Real-Time Leasing is a member of the National Association of Property Managers (NARPM®); Deb has served as past NARPM® Governmental Affairs Vice-Chair and Chair and Regional Vice-President for the NE/NC Region and local Chapter President. She currently serves as a Board Director for SPAAR and serving her third term as Chair of RPAC, and is also Vice-Chair for 2017 (Chair for 2018) of NAR’s Property Management Forum. Real-Time Leasing’s mission is that, “We Pledge to offer best-in-class customer service through leveraging technology, Real-Time communication, and ongoing education for both owner and tenant. We will continue to be the most respected leader in the industry and will strengthen our presence for property management services in each market”. Deb and her extensive team of leasing agents, property managers and coordinators are committed to building a property management company unlike any out there. Focusing on customer service and building a quality brand that both owners and tenants will relate too. === Like what you're hearing? You can WATCH this episode on YouTube: https://www.youtube.com/playlist?list=PL9p74LHu4dBet3Htypyan24kM7k62OuIh You can also check out the latest blog post at www.realestatestiles.com/blog === You’re invited to join John Stiles at a special food-packing event at Feed My Starving Children. This is a great organization that provides nutritious meals for people around the world that are in need. The event is Thursday, December 26 9:30AM - 11:30AM Sign up using this link: https://www.fmsc.org/join-group?joincode=13BYE2 You can also let others know about it by sharing the Facebook event: https://www.facebook.com/events/2393503527414605/ Consider having this as a way for your family and friends to spend time this holiday season! === Have a question about property management or real estate investing? We want to hear from you. Submit your question in video format and if your question is featured on one of our future shows you could receive a free gift! Please keep your question under 60 seconds. It is preferred that you share the video by uploading it to YouTube and sending the private link to us using our contact page: http://www.realestatestiles.com/contact/ === Are you wondering what your property is worth in today's real estate market? Download my free e-book that will help you calculate your property's value! http://www.realestatestiles.com/value/ === John Stiles is a licensed MN real estate agent with Bridge Realty.