EPISODE · Apr 17, 2026 · 15 MIN
Never Ask for Passwords Again: Secure Client Credential Intake with Make Credential Requests
from Headcount Zero · host Jordan
Solo automation consultants face a dangerous liability: storing client passwords in Slack DMs, Google Docs, and email threads. One breach exposes every credential you've ever handled. Make's Credential Requests feature eliminates this risk entirely by letting clients authorize their own apps through secure OAuth links. Jordan walks through building a complete 4-scenario system: automated request creation, status tracking in Notion, 24/72-hour auto-nudges, and proper credential teardown when projects end. Includes handling for Enterprise compliance, non-OAuth apps using 1Password/Bitwarden Send, and addressing the Enterprise/Partner access requirements. The result: secure, trackable client onboarding that protects both you and your clients while eliminating manual password chasing forever.
What this episode covers
Solo automation consultants face a dangerous liability: storing client passwords in Slack DMs, Google Docs, and email threads. One breach exposes every credential you've ever handled. Make's Credential Requests feature eliminates this risk entirely by letting clients authorize their own apps through secure OAuth links. Jordan walks through building a complete 4-scenario system: automated request creation, status tracking in Notion, 24/72-hour auto-nudges, and proper credential teardown when projects end. Includes handling for Enterprise compliance, non-OAuth apps using 1Password/Bitwarden Send, and addressing the Enterprise/Partner access requirements. The result: secure, trackable client onboarding that protects both you and your clients while eliminating manual password chasing forever.
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Never Ask for Passwords Again: Secure Client Credential Intake with Make Credential Requests
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